Template messaging

Synkroot WhatsApp Template Messaging service allows businesses to send pre-approved message templates to customers. This service is ideal for sending notifications, alerts, and updates that require consistent formatting and compliance with WhatsApp's messaging policies.

<p>Synkroot WhatsApp Template Messaging service allows businesses to send pre-approved message templates to customers. This service is ideal for sending notifications, alerts, and updates that require consistent formatting and compliance with WhatsApp's messaging policies.</p> <p>&nbsp;</p> <h4>1. <strong><span style="mso-bidi-font-family:&quot;Times New Roman&quot;;mso-bidi-theme-font: major-bidi;font-weight:normal">Key Features</span></strong></h4> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><strong>Template Management</strong>: Create and manage message templates within Synkroot's platform.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:36.0pt">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><strong>WhatsApp Approval</strong>: Submit templates for WhatsApp approval to ensure compliance.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><strong>Personalization</strong>: Add placeholders to templates for personalized messaging.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><strong>Automated Sending</strong>: Schedule and send template messages automatically using Synkroot's API.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l3 level1 lfo1;tab-stops:list 36.0pt"><strong>Compliance</strong>: Ensures messages meet WhatsApp’s policy guidelines.</li></ul> <p class="MsoListParagraph">&nbsp;</p> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:36.0pt">&nbsp;</p> <h4>2. <strong><span style="mso-bidi-font-family:&quot;Times New Roman&quot;;mso-bidi-theme-font: major-bidi;font-weight:normal">Setting Up the Service</span></strong></h4> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo2; tab-stops:list 36.0pt"><span style="mso-list:Ignore">1.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><strong>Account Creation</strong>:</p> <ol start="1" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l2 level2 lfo2;tab-stops:list 72.0pt">Register and log in to your Synkroot account.</li></ul></ol> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:72.0pt"><br></p> <ol start="1" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l2 level2 lfo2;tab-stops:list 72.0pt">Obtain an API key for authentication.</li></ul></ol> <p class="MsoListParagraph">&nbsp;</p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo2; tab-stops:list 36.0pt"><span style="mso-list:Ignore">2.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><strong>Template Creation and Approval</strong>:</p> <ol start="2" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l2 level2 lfo2;tab-stops:list 72.0pt">Create message templates in the Synkroot dashboard.</li></ul></ol> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:72.0pt">&nbsp;</p> <ol start="2" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l2 level2 lfo2;tab-stops:list 72.0pt">Submit templates for WhatsApp approval. This step ensures that the templates comply with WhatsApp’s guidelines.</li></ul></ol> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p> <h4>3. <strong><span style="mso-bidi-font-family:&quot;Times New Roman&quot;;mso-bidi-theme-font: major-bidi;font-weight:normal">Creating a Message Template</span></strong></h4> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo3; tab-stops:list 36.0pt"><span style="mso-list:Ignore">1.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><strong>Access the Dashboard</strong>:</p> <ol start="1" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l0 level2 lfo3;tab-stops:list 72.0pt">Log in to the Synkroot dashboard.</li></ul></ol> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:72.0pt">&nbsp;</p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo3; tab-stops:list 36.0pt"><span style="mso-list:Ignore">2.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><strong>Create a New Template</strong>:</p> <ol start="2" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l0 level2 lfo3;tab-stops:list 72.0pt">Navigate to the template management section and create a new template.</li></ul></ol> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:72.0pt">&nbsp;</p> <ol start="2" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l0 level2 lfo3;tab-stops:list 72.0pt">Define the content and placeholders for personalization.</li></ul></ol> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:72.0pt">&nbsp;</p> <p style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo3; tab-stops:list 36.0pt"><span style="mso-list:Ignore">3.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span><strong>Submit for Approval</strong>:</p> <ol start="3" type="1"><ul type="circle"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt: auto;mso-list:l0 level2 lfo3;tab-stops:list 72.0pt">Submit the template for WhatsApp approval. This process ensures the template complies with WhatsApp's policies.</li></ul></ol> <p class="MsoNormal">&nbsp;</p> <h4>4. <strong><span style="mso-bidi-font-family:&quot;Times New Roman&quot;;mso-bidi-theme-font: major-bidi;font-weight:normal">Monitoring and Managing Messages</span></strong></h4> <p class="MsoNormal">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo4;tab-stops:list 36.0pt"><strong>Dashboard</strong>: Use the Synkroot dashboard to monitor the status of sent messages.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:36.0pt">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo4;tab-stops:list 36.0pt"><strong>Analytics</strong>: Access analytics to track message delivery, read rates, and user engagement.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:36.0pt">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l4 level1 lfo4;tab-stops:list 36.0pt"><strong>Adjustments</strong>: Modify templates and messaging strategies based on performance data and user feedback</li></ul> <p class="MsoNormal">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l1 level1 lfo5;tab-stops:list 36.0pt"><strong>Compliance</strong>: Ensure all templates comply with WhatsApp’s policies and guidelines.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:36.0pt">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l1 level1 lfo5;tab-stops:list 36.0pt"><strong>Personalization</strong>: Use placeholders to personalize messages and improve engagement.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l1 level1 lfo5;tab-stops:list 36.0pt"><strong>Testing</strong>: Test templates with a small group of recipients before sending them to a larger audience.</li></ul> <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p> <ul type="disc"><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; mso-list:l1 level1 lfo5;tab-stops:list 36.0pt"><strong>User Consent</strong>: Obtain explicit consent from users before sending template messages.</li></ul><p><br></p><p> </p><p class="MsoNormal">For more specific details and technical guidelines, refer to Synkroot’s official documentation and support resources. If you have any further questions or need help with specific use cases, feel free to ask!</p> <p><style>@font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-536870145 1107305727 0 0 415 0;}p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0cm; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}.MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:"Aptos",sans-serif; mso-ascii-font-family:Aptos; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Aptos; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Aptos; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}.MsoPapDefault {mso-style-type:export-only; margin-bottom:8.0pt; line-height:115%;}div.WordSection1 {page:WordSection1;}</style></p> <p class="MsoNormal">&nbsp;</p> <style>@font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0; mso-font-charset:77; mso-generic-font-family:decorative; mso-font-pitch:variable; mso-font-signature:3 0 0 0 -2147483647 0;}@font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-536870145 1107305727 0 0 415 0;}p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0cm; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}h4 {mso-style-priority:9; mso-style-qformat:yes; mso-style-link:"Heading 4 Char"; mso-style-next:Normal; margin-top:4.0pt; margin-right:0cm; margin-bottom:2.0pt; margin-left:0cm; mso-pagination:widow-orphan lines-together; page-break-after:avoid; mso-outline-level:4; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi; color:#0F4761; mso-themecolor:accent1; mso-themeshade:191; font-weight:normal; font-style:italic;}p {mso-style-noshow:yes; mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0cm; mso-margin-bottom-alt:auto; margin-left:0cm; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph {mso-style-priority:34; mso-style-unhide:no; mso-style-qformat:yes; margin-top:0cm; margin-right:0cm; margin-bottom:0cm; margin-left:36.0pt; mso-add-space:auto; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst {mso-style-priority:34; mso-style-unhide:no; mso-style-qformat:yes; mso-style-type:export-only; margin-top:0cm; margin-right:0cm; margin-bottom:0cm; margin-left:36.0pt; mso-add-space:auto; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle {mso-style-priority:34; mso-style-unhide:no; mso-style-qformat:yes; mso-style-type:export-only; margin-top:0cm; margin-right:0cm; margin-bottom:0cm; margin-left:36.0pt; mso-add-space:auto; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast {mso-style-priority:34; mso-style-unhide:no; mso-style-qformat:yes; mso-style-type:export-only; margin-top:0cm; margin-right:0cm; margin-bottom:0cm; margin-left:36.0pt; mso-add-space:auto; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";}span.Heading4Char {mso-style-name:"Heading 4 Char"; mso-style-priority:9; mso-style-unhide:no; mso-style-locked:yes; mso-style-link:"Heading 4"; font-family:"Times New Roman",serif; mso-ascii-font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:major-fareast; mso-hansi-font-family:"Times New Roman"; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:major-bidi; color:#0F4761; mso-themecolor:accent1; mso-themeshade:191; mso-font-kerning:0pt; mso-ligatures:none; mso-fareast-language:EN-GB; font-style:italic;}.MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:"Aptos",sans-serif; mso-ascii-font-family:Aptos; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Aptos; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Aptos; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}.MsoPapDefault {mso-style-type:export-only; margin-bottom:8.0pt; line-height:115%;}div.WordSection1 {page:WordSection1;}ol {margin-bottom:0cm;}ul {margin-bottom:0cm;}</style>