Synkroot WhatsApp Template Messaging service allows businesses to send pre-approved message templates to customers. This service is ideal for sending notifications, alerts, and updates that require consistent formatting and compliance with WhatsApp's messaging policies.

 

1. Key Features

• Template Management: Create and manage message templates within Synkroot's platform.

 

• WhatsApp Approval: Submit templates for WhatsApp approval to ensure compliance.

 

• Personalization: Add placeholders to templates for personalized messaging.

 

• Automated Sending: Schedule and send template messages automatically using Synkroot's API.

 

• Compliance: Ensures messages meet WhatsApp’s policy guidelines.

 

 

2. Setting Up the Service

1.     Account Creation:

• Register and log in to your Synkroot account.

• Obtain an API key for authentication.

 

2.     Template Creation and Approval:

• Create message templates in the Synkroot dashboard.

 

• Submit templates for WhatsApp approval. This step ensures that the templates comply with WhatsApp’s guidelines.

 

3. Creating a Message Template

1.     Access the Dashboard:

• Log in to the Synkroot dashboard.

 

2.     Create a New Template:

• Navigate to the template management section and create a new template.

 

• Define the content and placeholders for personalization.

 

3.     Submit for Approval:

• Submit the template for WhatsApp approval. This process ensures the template complies with WhatsApp's policies.

 

4. Monitoring and Managing Messages

 

• Dashboard: Use the Synkroot dashboard to monitor the status of sent messages.

 

• Analytics: Access analytics to track message delivery, read rates, and user engagement.

 

• Adjustments: Modify templates and messaging strategies based on performance data and user feedback

 

• Compliance: Ensure all templates comply with WhatsApp’s policies and guidelines.

 

• Personalization: Use placeholders to personalize messages and improve engagement.

 

• Testing: Test templates with a small group of recipients before sending them to a larger audience.

 

• User Consent: Obtain explicit consent from users before sending template messages.

For more specific details and technical guidelines, refer to Synkroot’s official documentation and support resources. If you have any further questions or need help with specific use cases, feel free to ask!