Synkroot offers a service that enables businesses to schedule messages to be sent via WhatsApp at a future time. This is useful for various purposes, including marketing campaigns, event reminders, and automated notifications.

 

1. Key Features

• Message Scheduling: Allows setting a specific date and time for messages to be sent.

 

• Template Support: Utilizes pre-approved message templates to ensure compliance with WhatsApp policies.

 

• Personalization: Enables adding personalized elements to scheduled messages.

 

• Recipient Management: Tools for importing and managing contact lists.

 

• Real-Time Monitoring: Dashboard to track the status of scheduled messages.

 

2. Setting Up the Service

1. Account Creation:
• Register and log in to your Synkroot account.

 

• Obtain an API key for authentication.

 

2. Template Management:
• Create and submit message templates for WhatsApp approval through Synkroot.
• Monitor the approval status of these templates.

 

3. Importing Contacts:
• Upload your contact list in supported formats such as CSV.
• Segment your audience for targeted messaging.

 

3. Monitoring and Managing Scheduled Messages

• Dashboard: Access the Synkroot dashboard to monitor the status of scheduled messages.
• Modify or Cancel: Make adjustments or cancel scheduled messages if needed.

 

4. Best Practices

• Time Zones: Consider the time zones of your recipients to ensure messages are sent at appropriate times.

 

• Testing: Conduct tests with small batches of messages to ensure the scheduling process works correctly.

 

• Compliance: Ensure compliance with WhatsApp policies, including obtaining user consent for receiving messages.

 

5. Support and Documentation

• API Documentation: Detailed API documentation is available on Synkroot’s developer portal.

 

• Customer Support: Access to customer support for troubleshooting and additional assistance.