Synkroot provides a bulk messaging service for WhatsApp Business through its API. Here's an overview of the WhatsApp Bulk Message service offered by Synkroot:

Synkroot WhatsApp Bulk Message Service

1. Overview

• Service: Enables businesses to send bulk messages through WhatsApp using Synkroot's platform.

 

• Integration: Provides APIs to integrate with existing business systems for automated messaging.

 

2. Key Features

• Message Templates: Support for creating and using pre-approved message templates.

 

• Recipient Management: Tools for managing and segmenting contact lists.

 

• Personalization: Options to personalize messages for each recipient.

 

• Delivery Tracking: Real-time tracking of message delivery and read status.

 

• Rate Control: Mechanisms to manage message sending rates to comply with WhatsApp policies.

 

3. How to Use Synkroot's Service

Step 1: Setting Up

• Account Registration: Sign up for an account with Synkroot.

 

• API Key: Obtain an API key to authenticate your requests.

 

Step 2: Template Management

• Create Templates: Design message templates and submit them for WhatsApp approval through Synkroot.

 

• Approval Status: Check the status of your template approvals.

 

Step 3: Managing Recipients

• Import Contacts: Upload contact lists in CSV or other supported formats.

 

• Segmentation: Segment your audience for targeted messaging.

 

Step 4: Sending Bulk Messages

• API Endpoint: Use Synkroot's API endpoint for sending messages.

 

• Request Format: Format your API requests to include the message template, recipient details, and personalization variables.

 

• Rate Limits: Adhere to rate limits specified by Synkroot and WhatsApp.

 

Step 5: Monitoring and Analytics

• Dashboard: Access a dashboard for monitoring message delivery, read receipts, and engagement metrics.

 

• Reports: Generate reports to analyze the effectiveness of your campaigns.

 

4. Best Practices

• Compliance: Ensure compliance with WhatsApp's policies and regulations.

 

• User Consent: Obtain explicit consent from users before sending messages.

 

• Quality Content: Focus on high-quality, relevant content to maintain a good quality rating.

 

5. Technical Specifications

• API Documentation: Detailed API documentation available on Synkroot's developer portal.

 

• Support: Access to customer support for troubleshooting and assistance.

 

6. Common Use Cases

• Marketing Campaigns: Sending promotional messages, discounts, and offers.

 

• Notifications: Sending order confirmations, delivery updates, and reminders.

 

• Customer Support: Providing automated responses and support through WhatsApp.