Auto Responder (BOT)
Synkroot Auto Responder (BOT) service enables businesses to automate responses to customer inquiries on WhatsApp. This service is designed to enhance customer engagement, provide instant support, and streamline communication.
<p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">Synkroot Auto Responder (BOT) service enables businesses to automate responses to customer inquiries on WhatsApp. This service is designed to enhance customer engagement, provide instant support, and streamline communication.</span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB">1. Key Features</span></b></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB"> </span></b></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l3 level1 lfo1; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Automated Responses</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Set up automatic replies to common customer queries.</span></li></ul> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:18.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l3 level1 lfo1; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Chatbot Integration</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Create advanced chatbots to handle complex interactions.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l3 level1 lfo1; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Personalization</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Customize responses based on user inputs and data.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l3 level1 lfo1; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Workflow Automation</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Define workflows to guide conversations and provide relevant information.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l3 level1 lfo1; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">24/7 Availability</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Ensure continuous customer support without human intervention.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB">2. Setting Up the Service</span></b></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB"> </span></b></p> <ol style="margin-top:0cm" start="1" type="1"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Account Creation</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"></span></li></ol> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:36.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="1" type="1"><ul style="margin-top:0cm" type="circle"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list: l0 level2 lfo2;tab-stops:list 72.0pt"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt; mso-ligatures:none;mso-fareast-language:EN-GB">Register and log in to your Synkroot account.</span></li></ul></ol> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:72.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="1" type="1"><ul style="margin-top:0cm" type="circle"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list: l0 level2 lfo2;tab-stops:list 72.0pt"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt; mso-ligatures:none;mso-fareast-language:EN-GB">Obtain an API key for authentication.</span></li></ul></ol> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="2" type="1"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Bot Configuration</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">:</span></li></ol> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:18.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="2" type="1"><ul style="margin-top:0cm" type="circle"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list: l0 level2 lfo2;tab-stops:list 72.0pt"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt; mso-ligatures:none;mso-fareast-language:EN-GB">Access the Synkroot dashboard to configure your bot.</span></li></ul></ol> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:72.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="2" type="1"><ul style="margin-top:0cm" type="circle"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list: l0 level2 lfo2;tab-stops:list 72.0pt"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt; mso-ligatures:none;mso-fareast-language:EN-GB">Define triggers, responses, and workflows for your bot.</span></li></ul></ol> <p class="MsoListParagraph" style="margin-bottom:0cm;mso-add-space:auto"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="3" type="1"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l0 level1 lfo2; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Template Management</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">:</span></li></ol> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:36.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="3" type="1"><ul style="margin-top:0cm" type="circle"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list: l0 level2 lfo2;tab-stops:list 72.0pt"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt; mso-ligatures:none;mso-fareast-language:EN-GB">Create message templates for automated responses.</span></li></ul></ol> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:54.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ol style="margin-top:0cm" start="3" type="1"><ul style="margin-top:0cm" type="circle"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list: l0 level2 lfo2;tab-stops:list 72.0pt"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt; mso-ligatures:none;mso-fareast-language:EN-GB">Submit templates for WhatsApp approval if necessary.</span></li></ul></ol> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB">3. Monitoring and Managing Bots</span></b></p> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:18.0pt;line-height:normal;mso-outline-level:4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></b></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l1 level1 lfo3; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Dashboard</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Use the Synkroot dashboard to monitor bot interactions and performance.</span></li></ul> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:36.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l1 level1 lfo3; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Analytics</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Access analytics to understand customer interactions and improve bot responses.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l1 level1 lfo3; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Adjustments</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Modify bot configurations and workflows based on user feedback and interaction data.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB">4. Best Practices</span></b></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-outline-level: 4"><b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family: "Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language: EN-GB"> </span></b></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l2 level1 lfo4; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">User Experience</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Design bots to provide clear, helpful, and concise responses.</span></li></ul> <p class="MsoNormal" style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm; margin-left:36.0pt;line-height:normal"><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l2 level1 lfo4; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Testing</span></b><span style="font-family: "Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Regularly test bot interactions to ensure they work as intended.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <ul style="margin-top:0cm" type="disc"><li class="MsoNormal" style="margin-bottom:0cm;line-height:normal;mso-list:l2 level1 lfo4; tab-stops:list 36.0pt"><b><span style="font-family:"Times New Roman",serif; mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures: none;mso-fareast-language:EN-GB">Compliance</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB">: Ensure bots adhere to WhatsApp’s policies and provide appropriate disclaimers to users.</span></li></ul> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal"><span style="font-family:"Times New Roman",serif;mso-fareast-font-family:"Times New Roman"; mso-font-kerning:0pt;mso-ligatures:none;mso-fareast-language:EN-GB"> </span></p> <p class="MsoNormal" style="margin-bottom:0cm;line-height:normal">For more specific details and technical guidelines, refer to Synkroot’s official documentation and support resources. 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