Synkroot offers a service that enables businesses to enhance their WhatsApp interactions using action buttons and list templates. These interactive features allow for more engaging and user-friendly communication with customers.

 

1. Key Features

 

• Action Buttons: Include interactive buttons in messages for quick replies, call-to-actions, or navigation to URLs.

 

• List Templates: Create structured lists within messages to present multiple options for users to choose from.

 

• Easy Integration: Simple API endpoints to integrate these features into your WhatsApp communication workflows.

 

• Customization: Fully customizable templates to match your business needs.

 

 

2. Setting Up the Service

 

1. Account Creation:

 

• Register and log in to your Synkroot account.

 

• Obtain an API key for authentication.

 

2. Template Management:

 

• Create action button and list templates in the Synkroot dashboard.

 

• Submit templates for WhatsApp approval if necessary.

 

3. Monitoring and Managing Templates

 

• Dashboard: Use the Synkroot dashboard to monitor message interactions and performance.

 

• Analytics: Access analytics to understand user interactions with buttons and lists.

 

• Adjustments: Modify templates based on user feedback and interaction data.

 

4. Best Practices

 

• User Experience: Design buttons and lists to be intuitive and easy to use.

 

• Testing: Regularly test your interactive messages to ensure they function as intended.

 

• Compliance: Ensure your interactive messages comply with WhatsApp’s policies and provide appropriate disclaimers to users.

 

 

 

For more specific details and technical guidelines, refer to Synkroot’s official documentation and support resources. If you have any further questions or need help with specific use cases, feel free to ask!